Featured Questions

Operating Hours

Our gaming platform runs 24/7. Click below to view our processing times and start playing now!

Deposit Procedure

Payout Procedure


How do I submit my banking details?

You can submit your banking details by clicking here


Where do I find my PIN?

You can view your Riversweeps PIN by clicking here


How do I redeem a voucher code?

You will see an option to redeem your vouchers when you make a deposit order.


1. Start with a deposit order and checkout

2. Click on the voucher code

3. Click on "Add" to apply the voucher

4. Complete your deposit order


If a voucher code is not displayed in your cart but you know what the voucher code is, then type or copy and paste it into the "Code" section and then proceed to step 3.

You can view all your vouchers in the Vouchers section of your user account.


How do I redeem my points?

You will see an option to redeem your points when you make a deposit order.


1. Start with a deposit order and checkout

2. Enter points to redeem and click "REDEEM"

3. Proceed and complete your deposit order


Redeemed points become a voucher, our system will automatically apply the voucher to your cart once you redeem your points. You may then proceed and complete your deposit order.

You can use your voucher at a later stage if you prefer. You'll find more info on this in our How do I redeem voucher code guide.


Faq Sections

Miscellaneous
Operating Hours

Our gaming platform runs 24/7. Click below to view our processing times and start playing now!

Deposit Procedure

Payout Procedure


Who may participate?

Participation is exclusively offered to South African residents.


Payout Procedure

Find below our withdrawals and payouts processing times!

Withdrawal Day Payout Time/Day
Monday 24-Hours
Tuesday 24-Hours
Wednesday 24-Hours
Thursday 24-Hours
Friday 24-Hours
Saturday Monday
Sunday Monday


When do I receive my payout?
You will be notified by email once your payout has been processed. The funds will reflect in your bank account within 2 business days after the payout has been processed.


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Reward Points
How many points do I earn when I make a deposit?

Earn 5% in Reward Points when you deposit.


How many Rands are my points worth?

Each point is worth R1.00


Where can I view my points?

You can view your points in the Rewards section of your user account dashboard.


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